International Returns Policy
At Real Fudo, we strive to ensure a seamless shopping experience for our international customers. If you are not fully satisfied with your purchase, we offer a 14-day return window from the date your order is delivered.
Return Eligibility
To qualify for a return or exchange, items must be:
- Unused, unworn, and in original condition
- Returned with all original tags, packaging, and accessories
Important Information
- Return shipping costs are the responsibility of the customer
- Any customs duties, taxes, or import fees incurred during the return process must be covered by the customer
- Original shipping charges paid at checkout are non-refundable
Non-Returnable Items
For hygiene and quality assurance reasons, the following items cannot be returned:
- Personalized or custom-made products
- Opened or used electronics
- Hygiene-sensitive items
- Perishable goods
Refund Process
All returned items are subject to inspection upon arrival. Once approved:
- Refunds will be processed within 10–14 business days
- The amount will be issued to the original payment method
How to Initiate a Return
To start a return, please contact our customer support team with your order number. We strongly recommend using a trackable shipping service to ensure safe delivery.
This policy is designed in accordance with UAE consumer protection guidelines, while also accommodating international shipping requirements.
Thank you for choosing Real Fudo.